Application Support

Welcome to Our Application Support Hub! Here you'll find guidance to support your Amazon application journey. Discover our comprehensive AI usage guidelines, helping you understand the best practices for leveraging AI tools in your application process.

Get a better understanding of our detailed recruitment timeline. Inside, you will find practical resources, including a sign-up link for our Expression of Interest mailing list and an Assessment Centre advice video.

Learn more about Amazon through useful articles including: insights from an Amazon Bar Raiser on our renowned Leadership Principles—core values that shape every Amazonian's development and success; our impact and involvement in the UK; and our Climate Pledge.

For candidates requiring disability-related support, our dedicated Applicant Candidate Accommodation Team (ACAT) is here to ensure an accessible and inclusive application experience.

We're committed to empowering your journey to join the Amazon team. Explore these resources and set yourself up for success!

At Amazon, we recognise the challenges of job applications and understand the temptation to rely heavily on generative AI. This guide will help you effectively use AI as a supportive tool while maintaining your authentic voice in your apprenticeship application.
AI at Amazon: As a technology leader, Amazon has been at the forefront of AI innovation. We use AI across our operations, from improving customer experiences in e-commerce to powering Alexa, our cloud-based voice service. Our commitment to responsible AI use is reflected in our AI principles and ethical guidelines.
While we embrace AI's potential to drive innovation and efficiency, we maintain a human-centered approach to hiring. Our recruitment team personally reviews applications, engages with candidates, and makes decisions to ensure we bring the best talent to Amazon.
Guidelines for Using AI in Your Application: Your application should reflect your unique skills, experiences, and motivation for joining Amazon as an apprentice. While AI can be a helpful tool, it cannot fully capture your individual voice or perspectives, which are crucial to us. Click here for a list of our "Dos and Don'ts" with AI!

Before you start

Online Application

Find the role you're interested in through our programmes page and click apply. You'll need to upload your CV, answer a few eligibility questions and complete a short workstyles assessment

Online Assessment

You'll be asked to complete a game-based assessment to test your strengths and suitability for the role

On-demand Video Interview

To get to know you beyond your CV we will ask you to follow a link and complete a short video about you. You can use either a laptop, tablet or phone for this stage.

Virtual Assessment Centre

Meet the team's through a virtual assessment centre. As part of the assessment centre, you may be expected to take part in a group exercise, a presentation, interviews and other tasks relating to your chosen programme. Assessment Centre tips.

Amazons Leadership Principles

Amazon’s Leadership Principles thread through every element of our business. They resonate with each employee and are guidelines for how we act and make decisions. Our assessments and interviews have a heavy focus around our Leadership Principles so make sure you explore them ahead of your application for our programmes.

Amazon in the UK

Teams around the world invent on behalf of our customers every day to meet their desire for lower prices, better selection, and convenient services. One way we guarantee a wide selection of products is through the 1.7 million small and medium businesses around the world selling on Amazon and offering more options for customers.

Images of Amazon's Seattle, Washington, campus, in both the downtown and South Lake Union neighborhoods. (JORDAN STEAD / Amazon)

JORDAN STEAD/(JORDAN STEAD / Amazon)

The Climate Pledge

We believe we have an obligation to stop climate change, and reducing carbon emission to zero will have a big impact. We want to reach net-zero carbon emissions by 2040, a decade ahead of the Paris Climate Agreement, and we are on a path to powering our operations with 100% renewable energy by 2025 as part of our goal to reach net-zero carbon.

Disability Support

If you have a disability and need an adjustment during any stage of the application and/or hiring process, then our ACAT (Applicant Candidate Accommodation Team) team is here to help

Find out more

Support Resources

Check out the resources available to support you
through the recruitment process and whilst on an
Amazon Apprenticeship programme

Find out more

Application Support

Leveraging generative AI in Your Amazon Apprenticeship Application: A Guide to Success

Apprenticeship Recruitment Process

About Amazon

Support Resources